Pack your watch in a well padded and secure package (box). Please DO NOT use an envelope. DO NOT send the watch back the canister or container it came in. 

Fill out this form completely and include it with your watch, along with your international warranty card (photocopies are invalid).

Remove all straps. Ship the watch only.

Fill out the form below and include a printed copy with the watch.

You will be notified by email when we receive the watch.

Upon completion of repair or replacement, you will be notified by email regarding shipping costs, if applicable and given a tracking number.

Please note that a flat rate of $28 will be cover a service evaluation fee of all timepieces sent to one of our authorized repair centers. 

Questions? Contact us at info@pancerna.com